Shipping Policy:
We strive to process and ship orders as quickly as possible. Orders are typically processed within 3-5 business days. Shipping times may vary based on location, but most orders will arrive within 5-7 business days after processing. We offer a variety of shipping options, including standard, expedited, and overnight shipping. Please ensure that the shipping address is entered correctly at checkout, as we cannot be held responsible for lost or misdelivered packages due to incorrect address information.
Returns Policy:
If you are not completely satisfied with your purchase, we offer a hassle-free return process. Items can be returned within 30 days of receiving your order. To be eligible for a return, items must be in their original packaging, and in the same condition as received.
Please note that if more than 50% of the popcorn has been consumed, it will not be eligible for return.
To initiate a return, please contact us at sales@caramelcorn.com. Once returned items are received, we will process your refund within 5-7 business days. Please note that customers are responsible for return shipping costs unless the item is defective or the wrong item was sent. Should you have any questions or need further assistance regarding our shipping and return policies, feel free to reach out to our customer service team. We're here to help!